Finnish Immigration Service statistical reporting being developed to better operations

The Finnish Immigration Service is developing its asylum process and reception operations to make it more efficient by making use of statistics in a project called Migstat. The objective of the project is to modernise the statistical reporting at the Finnish Immigration Service in order that issues such as delays in work queues would be detected earlier depending on statistics.

The Finnish Immigration Service, which runs under the aegis of the Finnish Ministry of Interior, said that they would strive to use statistics more widely than before, directing daily operations and allocating resources; this was especially true of times when there was a surge in the number of asylum seekers. The goal of the project is also to establish uninterrupted user-led progress of statistical reporting.

It also said that by using statistics, it has been made possible to set apart queues for asylum interviews and asylum decisions to sections at different areas. In case, as per the statistics, the work queues in certain sections are lengthy, the asylum interviews and decisions can always be shifted to another section with shorter queues.

In March, staff belonging to the Finnish Immigration Service went to Denmark in order to be conversant with the Danish immigration authorities’ statistical reporting and the methods in which statistics are used in Denmark to plan daily operations and also the comprehensive examination of the asylum process. They said that they would apply the best practices from this trip in Finland, most of all, the utilisation of visual statistics in directing their daily operations.

The upshot is that numeric charts would be replaced and added with graphics and new statistical tools, which the users would be able to alter in accordance with their own needs. These are in addition to all dashboards and active reports.

The staff of the Finnish Immigration Service would also be imparted training to utilise new visual tools to plan, direct and assess the operations on a daily basis during this project.

The project will be taking place until the end of December 2016.